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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
December 02, 2019 | by Carl von Sydow
Self-service solutions are helping retailers around the globe capture that excitement and fun to create new opportunities to engage with customers.
June 27, 2019 | by Reint Jan Holterman
In part two of this series of mobile retailing, we discuss the other 5 reasons the mobile channel shouldn't be treated as an afterthought.
May 31, 2019 | by Carl von Sydow
When consumers can scan, bag and go at a retailer rather than waiting in a cashier line for service, they gain an innovative and personalized shopping experience—and the store reels in more revenue.
April 11, 2019 | by Matt Redwood
Smartphones have changed the game. And that means big repercussions for how retailers think about self-service in their stores. Our retail expert takes a look at industry trends.
December 19, 2018 | by John Regan
At our recent TechStyle pop-up shop in London, we showcased a checkout solution that does just that. An innovative “fashion table,” our SCO specifically designed for retail empowers shoppers to scan their own items or even place all of their items on the table at once to be scanned in bulk through RFID technology.
November 12, 2018 | by Guest Author
Self-service checkout technology is transforming the way Americans think about customer service.
October 29, 2018 | by Horst Jung
RFID technology has been available for quite some time, but the concept of tracking products with the help of RFID tagging didn´t really catch on, primarily because RFID equipment prices (both labels and devices) have been too high to offer true competitive benefits for early adopters. However, as RFID technology has evolved and become more mainstream, prices have come down and today it offers an interesting alternative for retailers that want to improve their customer service and operational margins.
May 15, 2018 | by Diebold Nixdorf
Learn why QSRs are turning to kiosks to improve operational efficiencies and the overall customer experience.
February 01, 2018 | by Jan Blotenburg
Our Director of Product Management for Retail Software shares key themes and trends from the show in his latest blog.
November 27, 2017 | by Carl von Sydow
Legacy infrastructure and limited budgets can hamstring efforts to update retail checkout.